Support

Need help with Bar Down? Email support@bardowngames.com.

What to include

• Your device model (for example, iPhone Duo)
• Your iOS version (Settings > General > About)
• The Bar Down app version
• A description of what happened and what you expected

Report a problem in the app

Tap Report a problem in the app. It creates a file with an optional note and screenshot, then opens the iOS share sheet so you can choose where to send it, such as Mail to support@bardowngames.com. Nothing is sent unless you send it.

Restore purchases

Bought Bar Down Pro on another device or reinstalled the app? Tap Restore in the app while signed in to the same Apple Account you bought it with.

Manage or cancel your subscription

Open Settings > [your name] > Subscriptions on your iPhone and choose Bar Down. Apple’s guide: If you want to cancel a subscription from Apple.

Refunds

Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.